Legal Terms
Brunos Graphics: over / under run policy:
Brunos Graphics reserves the right to 5% over / under run.
LIMITATION OF LIABILITY
In no event shall Brunos Graphics or its licensors, suppliers, or vendors, their officers, directors, employees, or agents, be liable for any special, incidental, indirect, or consequential damages of any kind, or for any damages whatsoever resulting from loss of use, data or profits, whether or not
Brunos Graphics has been advised of possibility of the damage, arising out of or in connection with the use or performance of the site or of failure to provide services that you order from Brunos Graphics or its affiliates, including without limitation, damages arising from mistake, omission, virus, delay, or interruption of service. In no event shall Brunos Graphics be liable or responsible for any damages or consequences arising from or related to your inappropriate or unauthorized use of the site or its content.
TURNAROUNDS Next Business Day turnaround: All jobs in by 10:00 AM will be ready the next day by 6:30 PM, problem jobs or jobs that require proofs won't be considered as next business Day. Standard Turnaround: Orders placed after 1:00 PM with a turnaround of 2-4, 5-7 or 7-9 businesses days will not count as part of the standard turnaround. If the turnaround time is not specified at the time of order your order will be considered 2-4 days and will be charged accordingly, please note that the billing charges won't be reversed.
INDEMNITY By submitting the above document to Brunos Graphics "I agree to the following terms".
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.
ORDER APPROVAL
Please review your order prior to submitting. Effective February 14, 2007 Brunos Graphics will no longer accept changes to orders that have been placed. We apologize for any inconvenience this may cause. Customer is fully responsible for final proof and layout approval prior to the printing process.
Brunos Graphics is NOT LIABLE for errors in a final product caused by any of the following reasons:
Misspelling, Graphics, Bleeds, Grammar, Damage Fonts, Punctuation, Wrong cuts, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Overprint, Finished Product Size. We DO NOT make any changes on customer files.
INDEMNITY By submitting the above document to Brunos Graphics "I agree to the following terms".
I have verified that spelling and content are correct. I am satisfied with the document layout. I understand that my document will print EXACTLY as it appears here, that I cannot make any changes once my order is placed and that I assume all responsibility for typographical errors.
RMA POLICY (Return Merchandise Authorization):
Brunos Graphics guarantees prints will not be defective in accordance with industry standards. If a print is found to be defective, then you may contact Brunos Graphics for a reprint or other compensation. Brunos Graphics must be contacted IN WRITING via online support system within 6 business days of receiving your order. If product is deemed defective, one of the following resolutions will be offered:
1. Brunos Graphics will reprint with the rush production.
2. Brunos Graphics will authorize a Return Merchandise Authorization (RMA) number for you. A Quality Assurance representative will contact you within 24-48 hours of your initial query to help issue your RMA number. Contact with the representative must be established within 5 business days to verify the request. Brunos Graphics must receive the package within 15 calendar days after RMA number is issued. Compensation will be processed only after a RMA number has been issued and the entire product has been returned to Brunos Graphics then the refund transaction will take place within 10 business days. Samples of the defective merchandise must be required prior to any resolution.
We reserve the right to refuse service without disclosing a reason.
Prices are subject to change without prior notice.